Lishlazz || ليشلازز

Three Steps to Help the Restaurant Host Provide the Highest Levels of Service

1-Focus on the Guest: 

   Focusing your attention and services on the customer or guest is the key that will always ensure you receive the money you expect at the end of your workday. You may feel upset sometimes when you realize you are putting a lot of effort into providing meals, food, and drinks, yet don’t receive the expected return for this service. Therefore, you have to change your mindset and not focus solely on the money you desire. Instead, devote all your effort to making the guest happy with their experience in the restaurant. Additionally, don’t dwell on the number of guests or view each person as a significant material value in themselves. Instead, center your thoughts on the comfort of the guest and how to make them happy; this way, you’ll reap your desired material rewards more quickly.

2-Set a Specific Financial Goal for Yourself: 

   We do not mean by the previous advice that there should not be a financial goal in your mind as a waiter providing services to guests. Rather, having a financial goal is the motivation behind the patience and passion you show in your interest in visitors. Without this motivation, you may struggle to make your guest happy. So, set a financial goal you must achieve by the end of the month, such as earning 100 units of the currency you work with. Avoid making daily expectations for your earnings, as you may experience difficult days when you earn only 50 or even 70 units, leading to feelings of frustration and resentment. Instead, base your goals on a monthly or even bi-monthly plan.

3- Don’t Burden Yourself Too Much: 

   The only aspect a restaurant host can control is providing perfect service to the guests. Therefore, don’t feel frustrated or upset when you notice a large group of empty tables; the quality of the food provided by the kitchen may not be sufficient to encourage the customer to return, or the restaurant’s marketing methods may not be effective enough to motivate visitors to come. You may carry the costs of the service, hospitality, and care you provide to customers in the restaurant. Your goal is to impress the guests, thereby reaping expressions of gratitude and thanks.

Keywords: Restaurants, Hospitality, Customers, Repeat Visits, High-End Service.

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