Tips for Developing the Front of the Restaurant
Tips for Developing the Front of the Restaurant 1- Reception and Hospitality: Reception and hospitality in the restaurant and hotel industry are essential factors that affect the impression of visitors. The visitor’s evaluation of the brand begins from the moment they enter, so attention must be paid to every detail of that first contact. It is necessary to provide trained staff to greet guests, especially in “Fine dining” restaurants, as this demonstrates the brand’s commitment to providing high-end service. This includes welcoming guests and inquiring about their preferences. Additionally, the interior design of the restaurant must be attractive and compatible with the type of cuisine, as all elements—such as furniture and colors—contribute to creating a positive impression before they even sit down. 2- Booking and Ordering Techniques: Many modern restaurants are adopting integrated electronic systems and applications to monitor table movement, kitchen operations, inventory management, and bill payment, streamlining operations with the push of a button. The significance of touch panels for ordering meals is also noteworthy, despite the important role of hosts in enhancing the mental image of the brand. Furthermore, restaurants offer free internet services to enrich the customer experience and create a distinctive atmosphere, while implementing modern payment systems that reflect the restaurant’s development. 3- Loyalty Systems: One of the important systems—or marketing strategies—in the hospitality service sector is loyalty reward systems. If you have a customer who visits frequently, it is crucial to make them feel special through the food and benefits you provide, ensuring they experience that difference. This can be achieved through a points system, symbolic souvenirs, special offers, discounts, or even by using modern means such as taking photographs and sharing them on social media to provide more personalized and friendly services to customers and enhance the quality of your hospitality atmosphere. Keywords: Lishlazz, Restaurants, hospitality, front section, customers, loyalty.